Virbo Pro User Terms

Effective as of: August 11, 2026

Thank you for choosing Virbo Pro. These product-specific terms (the “Terms”) explain the rules that apply when you visit, register for, purchase, or use Virbo Pro and the related features made available through our authorized websites, applications, and portals (together, the “Services”). In these Terms, “Virbo Pro,” “we,” “us,” and “our” refer to the Virbo Pro service operated within the Wondershare group, and “you” means the individual or organization using the Services.

Virbo Pro may offer AI-assisted video and image creation, text generation, editing, digital humans, voice tools, asset management, export, sharing, account functions, and other capabilities that may be added or changed over time. We may revise these Terms by changing the date shown above or by giving additional notice. Unless mandatory law requires a different effective date, a revision takes effect when posted. If you do not accept a revision, stop using the Services and cancel any subscription that you no longer wish to keep.

1. Eligibility and accounts

You must be at least 18 years old, or the legal age of majority where you live if that age is higher. Virbo Pro is not designed for children. A person under 18 may use the Services only with permission and supervision from a parent or legal guardian, and must provide truthful age information during registration. We may request identity or age verification. An account involving impersonation, materially false information, or failed verification may be suspended or closed without a refund, subject to applicable law.

If you accept these Terms for a company, institution, or another person, you confirm that you have authority to bind that party. Registration information must be complete, current, and accurate. Keep your password and access credentials confidential, do not make them available to people outside your organization, and remain responsible for activity carried out through your account.

2. Your content and AI output

2.1 What counts as User Content

Depending on the feature, you may enter prompts or text, upload or record photos, video, audio, images, templates, personal assets, or other materials, publish or share them, store them, download them, or transmit them through the Services (“User Input”). The Services may create images, video, audio, text, templates, or other results from that material (“AI Output”). User Input and AI Output are collectively “User Content” unless a provision says otherwise. Your task history, usage records, account records, and technical logs are handled under our Privacy Policy and applicable law.

You keep the copyright and other proprietary rights you already hold in your User Content, subject to the permissions you grant below and to rights belonging to other people or licensors.

2.2 Permission required to operate the Services

For User Content that you keep private, you give Virbo Pro, its affiliates, service providers, and technology partners a limited, worldwide, non-exclusive, royalty-free permission to host, store, process, transmit, reproduce, display, and otherwise handle that content only as reasonably needed to provide, maintain, secure, troubleshoot, operate, and improve the Services for you.

We will not use private User Content or private AI Output to train or improve our AI models unless you have expressly agreed to that use, or applicable law allows it and the use is clearly described in our Privacy Policy.

When you deliberately publish, share, or make User Content available to other users or the public, you grant Virbo Pro and its partners an additional worldwide, non-exclusive, royalty-free, fully paid license, with multi-level sublicensing rights, to host, store, transmit, publicly display or perform, reproduce, adapt for presentation, create derivative works from, disseminate, and distribute the shared material in any present or future media channel in accordance with these Terms.

You are responsible for royalties, fees, compensation, or other amounts owed to anyone because of your User Content or our permitted use of it. The sharing settings of a feature determine who may see your material. To the extent needed for that feature and those settings, each recipient receives a worldwide, royalty-free, non-exclusive right to view, use, publish, copy, distribute, and create derivative works from the shared material through the Services.

2.3 Your promises about User Content

Only submit, reference, generate from, or share material when you own it or possess all licenses, consents, releases, and permissions needed for the use contemplated by these Terms. You are solely responsible for your User Content and for the consequences of uploading, generating, downloading, publishing, sharing, or otherwise using it, including any license obligations attached to it.

You represent and warrant that your User Content and its permitted use through the Services will not:

• infringe, misappropriate, or violate copyright, trademark, patent, trade-secret, moral, privacy, publicity, portrait, voice, likeness, contractual, or other rights;
• defame, libel, slander, or unlawfully interfere with another person’s privacy, publicity, or property;
• cause Virbo Pro to break a law or require an undisclosed license, royalty, fee, compensation, or attribution to a third party;
• impersonate someone, deceive others, facilitate fraud, or produce unlawful output; or
• be reasonably regarded as hateful, threatening, harassing, obscene, pornographic, profane, abusive, or otherwise seriously inappropriate.

To the fullest extent allowed by law, you will defend, indemnify, and hold harmless Virbo Pro, its affiliates, officers, employees, service providers, and partners against claims, losses, liabilities, damages, costs, and reasonable legal fees arising from your User Content, AI Output, use of the Services, breach of these Terms, or violation of another party’s rights or applicable law.

2.4 Limits on AI Output

AI Output is produced from the prompts, settings, assets, parameters, and other material you supply. It can be inaccurate, incomplete, misleading, offensive, unexpected, or similar to content produced for another user. We do not promise that a result is original, correct, reliable, fit for a particular purpose, commercially usable, or free from third-party claims.

Review and verify every result before publishing, distributing, selling, or otherwise relying on it. AI Output is not professional, legal, financial, medical, or other expert advice. Except for pre-existing Virbo Pro or third-party assets, personal rights held by an identifiable person, and rights covered by a separate written agreement, we do not claim exclusive ownership of AI Output beyond what is reasonably needed to run the Services. Where rights can legally be assigned or licensed by us, we make them available under these Terms, the relevant product page, and any asset-specific rules.

You must determine whether a particular result can be used commercially and obtain additional rights or consents for any person, voice, likeness, trademark, product, or third-party material included in it. For prebuilt digital humans, voices, templates, images, clips, music, and similar Virbo Pro assets, the applicable product or asset page controls. Commercial use is allowed only where that page expressly permits it and only within its stated limits.

AI authorship, copyrightability, ownership, and commercial-use rules vary by jurisdiction and by the human contribution and source material involved. We do not guarantee exclusive ownership, copyright protection, or unrestricted commercial use. You must comply with laws and platform rules concerning synthetic media, disclosure, labeling, watermarking, provenance, and similar obligations. Do not intentionally remove, hide, falsify, or bypass an AI label, watermark, provenance marker, or other notice that Virbo Pro applies to meet legal or platform requirements, except where law permits it.

3. Digital human features

Virbo Pro may offer avatars, talking avatars, lip-sync, image-to-video, or comparable tools that create or use a digital representation of a person (“Digital Human Services”). A representation made from a particular person’s image, video, face, likeness, or identifying characteristics is a “Custom Digital Human.” A representation supplied by Virbo Pro or a licensor for general use is a “Prebuilt Digital Human.”

Create or use a Custom Digital Human only from your own likeness or from another person for whom you have obtained all rights, consents, releases, and authorizations required for the intended geographic scope, duration, media, and commercial purpose. This remains your responsibility for employees, presenters, models, influencers, actors, customers, spokespeople, and all other third parties.

To reduce impersonation, fraud, and unauthorized use, we may request identity checks, liveness checks, consent recordings, signed releases, or other reasonable evidence. We may reject creation, suspend use, restrict a feature, or remove a Custom Digital Human where verification is missing or the underlying permission appears invalid, expired, disputed, or insufficient.

Portrait, likeness, identity, privacy, publicity, and similar personal rights remain with the relevant individual to the extent provided by law. Our handling of images, video, facial information, verification materials, and related personal information is governed by the Privacy Policy and any feature-specific notice or consent flow.

Unless you or the rights holder separately and affirmatively enrolls a Custom Digital Human in a public library, sharing, or licensing program, creation does not make its underlying model public. Sharing a finished video does not by itself allow another user to extract or reuse that model.

Virbo Pro or its licensor owns or controls transferable rights in Prebuilt Digital Humans and related assets; non-transferable personal rights remain with the depicted person. Subject to your plan, the asset page, and these Terms, you receive a limited, non-exclusive, non-transferable, non-sublicensable right to use a Prebuilt Digital Human through the Services and to use resulting final output within the permitted scope. A commercial-use label permits lawful commercial use only within those conditions and does not imply that the real person endorses, sponsors, or recommends your product or message.

Unless expressly allowed, do not sell, rent, assign, transfer, sublicense, or provide a Custom or Prebuilt Digital Human as an independent reusable asset. This does not prohibit lawful publication, delivery, advertising, or distribution of final videos or other output within the applicable license.

4. Voice and voice-cloning features

Voice Cloning Services may include custom voices, text-to-speech, speech-to-speech, voice conversion, or other tools that reproduce or simulate an identifiable person’s vocal characteristics. A model made from a person’s recordings is a “Cloned Voice”; a general-use voice supplied by Virbo Pro or a licensor is a “Prebuilt Voice.”

Use your own voice, or another person’s voice only after obtaining every consent, release, license, and authorization needed for cloning and the intended use. Public availability of a recording is not permission to clone it. We may require speaker verification, liveness, a randomized phrase, identity checks, consent confirmation, or equivalent safeguards, and may refuse, restrict, suspend, or remove a Cloned Voice when the required proof is absent or questionable.

A person’s voice, identity, privacy, publicity, and other personal rights stay with that person. Processing of recordings, voice characteristics, verification materials, and related personal data is governed by the Privacy Policy and any feature-specific notice. Unless the rights holder has separately opted into a public voice library or similar program, a Cloned Voice is not made public merely because you created it, and sharing a finished audio or video does not grant others a right to extract the voice model.

Transferable rights in Prebuilt Voices belong to Virbo Pro or the applicable licensor, while personal rights remain with the associated individual. You receive only the limited, non-exclusive, non-transferable, non-sublicensable use permitted by your plan and the relevant asset page. Commercial use is allowed only where expressly stated. Do not imply that a person associated with a Prebuilt Voice approved, sponsored, or endorsed your product, message, or service without separate authorization. Except where expressly allowed, do not sell, rent, transfer, sublicense, or distribute a Cloned Voice model or Prebuilt Voice as an independent reusable asset.

5. Platform assets and use restrictions

Virbo Pro, its affiliates, and its licensors own or control the Services and the platform materials made available through them, including software, interfaces, models, templates, prebuilt people and voices, music, media, text, graphics, trademarks, and other assets (“Platform Assets”). You receive no ownership interest in Platform Assets. Subject to these Terms and your plan, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the Services and Platform Assets only as the product and asset pages permit.

Do not copy, sell, rent, lease, publish, redistribute, extract, or provide a Platform Asset as a standalone item unless its license expressly allows it. Unless expressly permitted, do not use screenshots, frame extraction, cropping, background removal, audio separation, screen recording, downloading, scraping, model extraction, or another technical method to obtain a Prebuilt Digital Human, Prebuilt Voice, or other Platform Asset as a standalone person, image, voice, model, dataset, or reusable asset outside ordinary output functionality. Do not use Platform Assets, underlying models, model files, extracted components, or non-public technical information to train, fine-tune, distill, validate, evaluate, test, or improve another AI, machine-learning, digital-human, face-generation, speech-synthesis, voice-cloning, or similar model, or to build a dataset or asset library, unless we authorize that use in writing. Do not use the Services to create a competing service or dataset, or offer automated access to others. Do not remove copyright, trademark, attribution, watermark, or other rights notices.

Except where applicable law prohibits a restriction, do not access the Services through an unauthorized site, application, API, interface, integration, plug-in, extension, bot, crawler, scraper, or script; scrape or index content; reverse engineer; overload or disrupt the platform; bypass access controls, rate limits, or technical protection; or interfere with the security, integrity, or availability of the Services.

6. Content review and prohibited material

We are not generally required to monitor User Content, AI Output, third-party content, or user activity. We may nevertheless inspect or record content transmitted through the Services for operations, security, compliance, safety, or moderation, and may review content at our discretion. Any review is conducted under the Privacy Policy. We are not liable for content merely because it is processed, generated, stored, or made available through the Services, except where the law does not permit that limitation.

We may, without advance notice, screen, edit, remove, restrict, block, delete, or disable access to User Content or AI Output that we believe violates these Terms, another person’s rights, applicable law, our policies, or platform safety requirements. You may encounter content that is inaccurate, offensive, inappropriate, or objectionable. If repeated violations occur, we or our partners may suspend or terminate the relevant account or access.

Do not upload, generate, share, or make available material that is unlawful, extremist, violent, inciting, hateful, pornographic, obscene, offensive, defamatory, harassing, threatening, fraudulent, deceptive, privacy-invasive, rights-infringing, or intended to impersonate another person. Prohibited material also includes content that:

• instructs, facilitates, encourages, or provides for crime, dangerous activity, or self-harm;
• bullies, intimidates, humiliates, maliciously attacks, harms, or deliberately provokes another person;
• threatens physical violence or other harm;
• promotes racism or discrimination based on race, religion, age, gender, disability, sexual orientation, or another protected characteristic;
• contains unlawful, fraudulent, deceptive, materially misleading, or unsupported advertising or commercial claims, including fabricated prices, discounts, reviews, qualifications, sponsorships, affiliations, endorsements, or approvals;
• abuses or exploits minors;
• infringes or may infringe intellectual-property, privacy, publicity, portrait, voice, likeness, or other rights;
• uses a person’s identity to fabricate a statement, recommendation, testimonial, endorsement, transaction, or other representation, mislead consumers, commit fraud, or obtain money or sensitive information by deception;
• uses AI or other technology to imitate a real person’s voice, face, likeness, appearance, behavior, or identity without sufficient rights, consent, or lawful basis, especially where the result is misleading, sexual, defamatory, harassing, or harmful; or
• intentionally removes, falsifies, obscures, or circumvents a required synthetic-content label, provenance marker, watermark, or disclosure, or distributes manipulated content to materially deceive people about its nature.

Reports of suspected violations may be submitted through customer service, the in-product reporting flow, or another channel we make available. Include enough information for us to identify the content and assess the concern. We may decide, after review, whether to remove, restrict, block, or otherwise handle the reported content. A reported user may request an explanation or appeal a review decision through customer service or by email.

7. Fees, credits, and creator programs

7.1 Purchases and credits

Some features require payment. Charges may be one-time, subscription-based, credit-based, bundled with a partner, or based on another model shown in the Services. Virbo Pro may issue credits, points, quotas, or similar usage rights for generation, regeneration, download, export, or other functions. Their price, validity, consumption order, refundability, transferability, expiration, restoration after a failed task, and permitted scope are governed by the rules shown at the time of use.

Unless law or an expressly stated rule says otherwise, credits, points, quotas, promotional rewards, and similar rights have no cash value, cannot be transferred or resold, and may expire. We may change feature prices or introduce new charges. A recurring-subscription price change normally applies from the next billing cycle, subject to required notice and mandatory law. Promotional offers may be limited to selected users and are governed by their own conditions.

7.2 Creator and partnership programs

We may invite eligible users to creator, reward, incentive, or partnership programs under separate rules or written agreements. Participation and any payment are not guaranteed. We may change, pause, or end a program under its rules. If you breach these Terms, program rules, or law, we may end eligibility, withhold unpaid rewards, seek repayment of improperly received rewards, set off amounts you owe, or use other lawful remedies. Unless separate terms expressly provide otherwise, there is no guaranteed minimum payment, profit, income, traffic, exposure, or other benefit.

8. Third-party services, components, and payments

8.1 Exporting to other platforms

Features may let you connect an account, press a like or share button, or export User Content to another service. When you use that feature, you authorize us to transfer the selected information to the third party, provided your use complies with the relevant content license. Third-party services and linked sites are outside our control. Review their terms and privacy policies before sharing; after transfer, we cannot control how the information is handled and, to the maximum extent permitted by law, are not responsible for that third party’s use.

8.2 Integrated components

The Services may rely on third-party models, APIs, software, moderation, storage, analytics, payment, or other technologies. They may affect speed, quality, safety, features, compatibility, or availability, and may change or become unavailable. We do not guarantee that a third-party component will remain error-free or unchanged. Open-source and other third-party license rights remain governed by their own licenses.

8.3 Payment providers

You may pay through a card, PayPal, Apple Pay, Google Pay, digital wallet, or another third-party payment account. Payment processing is supplied by licensed or regulated providers and financial institutions under their own terms and privacy policies. Fees, security procedures, currency conversion, authorization, account restrictions, failed payments, delays, and other payment conditions are between you and the provider. We do not control that transaction and are not responsible for provider-caused issues. We may change processors without advance notice. Payments are final except where these Terms or applicable law provide a refund or other remedy.

8.4 Uploading to third-party platforms

You decide at your own risk whether to post generated material on social networks, video sites, live-streaming services, or other third-party platforms. Their automated checks, moderation rules, copyright systems, and technical limits may reject, restrict, remove, or otherwise affect your material. We do not guarantee that content will upload, remain visible, or comply with a third party’s policies, and we are not liable for those outcomes.

9. Intellectual-property complaints

We respect intellectual-property rights and expect users to do the same. We may suspend or terminate accounts that repeatedly infringe rights or violate our published policies.

9.1 Notice of infringement

If you believe content on or through the Services violates a copyright, trademark, patent, trade secret, privacy, publicity, portrait, voice, likeness, or other legal or proprietary right that you own or control, send a written notice through customer service or to support@wondershare.com. The notice should include:

1. the physical or electronic signature of the authorized rights holder or representative;
2. a description of the work and evidence of your ownership or authority;
3. identification and location of the allegedly infringing material;
4. your address, telephone number, and email address;
5. a statement that the complained-of use is not authorized by the rights holder, agent, or law; and
6. a statement that the notice is accurate and that you are the owner or authorized representative, made under penalty of perjury where applicable.

We may provide the notice to the user accused of infringement. After receiving a qualified notice from the rights holder or authorized agent, we may remove or disable access to material that we believe infringes third-party rights.

9.2 Counter-notice

If we tell you that your material was the subject of an infringement notice, you may send a written counter-notice through customer service or to support@wondershare.com containing your signature; identification and former location of the removed or restricted material; a good-faith statement, under penalty of perjury where applicable, that the removal resulted from mistake or misidentification; and your name, address, and telephone number.

We will promptly forward a valid counter-notice to the original complainant and may restore the material or end the access restriction no sooner than 10 and no later than 14 business days after receipt. We will not restore it if the complainant’s designated agent tells us that a court action has been filed seeking an order to stop the allegedly infringing activity.

10. Cancellation, assets, and data requests

You may use the account-cancellation, personal-asset management, download, sharing, deletion, return-to-chat, reporting, customer-service, and related controls that are displayed in the Services. Account closure, deletion requests, and personal-information rights are handled under the Privacy Policy and applicable law.

Where available, controls for Custom Digital Humans, Cloned Voices, consent records, verification records, or other personal assets may let you delete an asset or stop its use. A withdrawal of authorization or a deletion request may require us to restrict or discontinue the associated feature. Deleting an account, task, asset, or other information may not immediately remove copies already shared, exported, downloaded, cached, backed up, or processed lawfully. We may retain information when reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, enforcement of these Terms, or another lawful business purpose.

Keep your own copies of any User Content, AI Output, images, video, personal assets, task records, or other material you need. Except where law requires otherwise, we are not responsible for loss caused by account cancellation, deletion, service changes, suspension, technical failure, or your own actions.

11. Disclaimers and liability

11.1 No warranty

The Services and all content and materials supplied through them are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim express and implied warranties, including merchantability, fitness for a particular purpose, title, quiet enjoyment, non-infringement, and warranties arising from course of dealing or trade. We do not promise uninterrupted, secure, error-free, virus-free, or problem-free operation, or that defects will be corrected.

11.2 Your decision and risk

Information or advice obtained from the Services, our entities, or materials available through the Services is not an additional warranty. You decide whether to upload, reference, generate, regenerate, download, share, or manage assets and tasks, and you do so at your own risk. To the maximum extent permitted by law, we are not responsible for your own commercial claims, advertising statements, product information, transactions, or dealings with users or third parties, except for responsibility that cannot legally be excluded or that results from our breach of an obligation that applies to us. We are not responsible for loss of property, device damage, data loss, or content supplied by creators, users, or other third parties, subject to mandatory law.

11.3 Excluded and capped damages

To the fullest extent allowed by law, none of our entities will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, goodwill, data, or other intangible losses, under contract, warranty, tort (including negligence), statute, or another legal theory, even if warned that such loss was possible.

Our total liability for all claims connected with the Services, a third-party service or API, or these Terms is limited to the amount you paid for the licensed Services during the six months before the event giving rise to the claim, if any. Each disclaimer, exclusion, and limitation is an independent allocation of risk and remains effective even if a limited remedy fails of its essential purpose.

12. Service changes and availability

Subject to these Terms, you receive a personal, revocable, non-transferable, non-exclusive, non-sublicensable license to access and use the Services during the life of your account. We may modify, limit, suspend, or discontinue the Services or any feature without notice. Changes may affect uploads, asset references, aspect ratios, duration, duplication, previews, downloads, playback, regeneration, credit displays, task history, personal-asset downloads, sharing, return-to-chat, reports, AI support, feedback, help materials, access to legal pages, and account cancellation.

We are not responsible for the consequences of a change, suspension, or termination, including for paid features, to the fullest extent permitted by law. Keep permanent copies of material you want to retain.

We will use commercially reasonable efforts to keep the Services operating, but no availability guarantee applies unless required by law. Interruptions may result from planned or emergency maintenance, network or telecommunications failures, third-party outages, or limitations of AI providers. We may permanently end the Services or your access, and, to the maximum extent permitted by law, will not owe compensation merely because of an interruption, modification, suspension, or termination.

Termination does not erase liability, obligations, or responsibility that arose before termination. Licenses and rights granted to us, users, or third parties survive as needed for their purpose, including where content was publicly shared, exported, downloaded, cached, backed up, or otherwise processed under these Terms, the Privacy Policy, or law. To the extent law permits, you and we waive trial by jury and participation in a class action.

13. Governing law and dispute resolution

These Terms are governed by the laws of the People’s Republic of China, excluding conflict-of-law principles, except to the extent a mandatory consumer-protection or other local law requires a different result.

Any dispute arising from or connected with these Terms will be submitted to the Shenzhen Court of International Arbitration (SCIA) and resolved under its effective rules, unless that mechanism is prohibited by mandatory law in your jurisdiction. Nothing in this section removes a consumer right or remedy that cannot lawfully be waived in your country or region of residence.

14. Privacy Policy

Please read the Privacy Policy for details about the collection, use, storage, disclosure, retention, deletion, and protection of personal information, including information associated with accounts, User Content, Custom Digital Humans, Cloned Voices, verification, and technical logs. That Privacy Policy is incorporated into these Terms by reference and forms part of your agreement with us.

This document is a product-specific English-language version for Virbo Pro. If a mandatory law or a separately published Wondershare term requires a different result, that mandatory requirement controls. Nothing here limits rights that cannot legally be limited.