20 Minutes Plan
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See What Our Users Ask Frequently
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What are video credits?
In Virbo, the credits represent the TOTAL amount of video creation time available during your subscription period. For example, with a 15-minute/month subscription, you can use your 15 minutes to create either fifteen 1-minute videos or three 5-minute videos - it's entirely up to you!
Videos that are 30 seconds or shorter will consume 0.5 credits, while videos that are between 31 and 60 seconds long will consume 1 credit. All features related to video generation, including Talking Photo, will deduct from your video credits. You can subscribe to receive additional video credits. -
What are the rights and interests of subscribers?
The rights and interests of subscribers include enjoying VIP assets, video credits, extending maximum time for a single export, cloud storage space expansion, 1080p export resolution, and much more.
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How to buy a video credits plan?
During the validity period of the subscription plan, when the duration of the exported video exceeds the current remaining video duration rights, the purchase entrance for the duration refueling package rights will pop up, and you also can purchase on this page.
It's advisable to consider purchasing the Additional Video Credits Plan only if you've already subscribed to the Virbo Tools Plan and your license is still valid. If you haven't subscribed to the Virbo Plan yet, please click here to do so before proceeding with the purchase of additional credits. -
How to subscribe to Virbo's plan?
Wondershare Virbo includes Monthly, Annual Essential, Annual Pro, and Video Credits Plan. You can directly purchase and enjoy the rights and interests corresponding to the plan bought on the Purchase Page or in the Virbo app.
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What are the rights and interests of the video credits plan?
Video credits plan include 20, 40, and 80 minutes of total duration of the video that can be exported, and holds validity for 365 days. When the account is within the subscription validity period, you can enjoy video credits plan rights. When the account is not within a valid subscription state, you cannot enjoy these rights. After subscribing to the plan, continue to enjoy the benefits of the video credits plan until it is used up or expires.
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Can the generated videos with digital human be used for commercial purposes?
For free users, videos are not allowed to be used for commercial use. For subscribed users, all materials provided in the software are commercially available, and the produced videos containing digital humans are also available for commercial use.
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Can one account log in to multiple devices at the same time?
A single Virbo account is versatile, allowing you to access it across multiple devices, including Windows PCs, web online, iOS phones, and Android phones. However, simultaneously using the same account on several devices could lead to data exceptions. To ensure a seamless experience, using a single account on only one device at any given time is advisable.
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Can the user accounts of iOS, Android, and Windows be used in common?
The same email account supports login and uses on iOS, Android, and Windows system devices. Account information and data are synchronized, and rights and interests are interoperable.
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When I unsubscribe from my pricing plan, do the remaining minutes disappear?
Cancellation of subscription means that the subscription will not be renewed for the next month, and the remaining minutes of the month will still be available for the current billing cycle.
Note: Your video export duration allowance will reset at the beginning of each billing cycle. However, the video credits package you have purchased will not reset but is only available for premium members. -
Will the unused credits will carry over?
All Virbo plans are monthly or yearly subscriptions that reset themselves with the given amount of credit the plan is entitled to when the billing cycle renews; with successful payment, all credits expire before the next billing cycle, so any unused credits will NOT carry over.
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I have purchased additional storage, but a message appears saying I have insufficient cloud space. What should I do?
Storage will be credited approximately five minutes after your purchase. If the storage is not credited to your account, please get in touch with customer service.